RMA PROCEDURES
( Please read carefully before send your item(s) )

1. For prompt returns please provide the complete RMA request form.
2. All RMA numbers are good for 15 days from the issuing date.
3. DO NOT send back product without a valid RMA Number.
4. Fill out RMA form below or FAX complete RMA form you downloaded with a copy of the original purchase invoice to (714)308.9875. [Download RMA Form]
5. All RETURNING product serial numbers must match with the original invoice.
6. The RMA Dept. will E-mail or FAX back to you a RMA number within 24 hrs or provide a reason for RMA denial.
7. After you receive a RMA number, then you may return your defective products to Edulandshop.com

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